The website http://www.getdropinapp.com (“Website“) and the Dropin application (“App“) are operated by Dropin Group Ltd., a company incorporated in England (company number 09751444) and whose registered address is 228 Cavendish Road, Balham, London, SW12 0BX (“Dropin“, “we” and “us“). For the purposes of the Data Protection Act 1998, we are the data controller.
We collect and process the information about you when you register to use the Service. This includes the following:
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with access to the App.
We may, from time to time, run referral programmes or similar initiatives, such as a “Tell a Friend” programme, that invite you to provide us with the contact details of someone who is known to you who may find the App to be of interest. We will only use those contact details for the purpose of the relevant initiative (and not for general marketing purposes). By providing us with their details, you confirm that you have their permission to do so and must not provide us with the details of anyone from whom you do not have such permission. We reserve the right to identify you as the person who has made the referral in the message that is sent to them.
We will use the information you provide to:
We may disclose aggregate statistics about visitors to the App and/or Website in order to describe our services to prospective partners, advertisers, sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We may in some cases use other organisations to help us operate the site and to process your information on our behalf. However, we will always strictly control this. These other organisations may be based outside the EEA.
In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
We may disclose your personal information if required to do so by law or if we believe that such action is necessary to prevent fraud or cybercrime or to protect the App or the rights, property or personal safety of any person.
The App and the Website may, from time to time, contain links to external sites. We are not responsible for the privacy policies or the content of such sites.
We place great importance on the security of all personally identifiable information associated with our users. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to personal information. Whilst we cannot ensure or guarantee that loss, misuse or alteration of information will never occur, we use all reasonable efforts to prevent it.
You should bear in mind that submission of information over the internet is never entirely secure. We cannot guarantee the security of information you submit via the App whilst it is in transit over the internet and any such submission is at your own risk.
It is advisable to close your browser when you have finished your user session to help ensure others do not access your personal information if you use a shared device or are accessing the app via public internet.
Information that you submit via the App will only be stored for as long as we legitimately need it or as required by the law. This information is sent to and stored on secure servers located in the Republic of Ireland. This is necessary in order to process the information.
You have a legal right under the Data Protection Act 1998 to a copy of all the personal information about you held by us. On request, we will provide you with a copy of this information subject to a fee not exceeding £10. You also have a right to correct any errors in that information. As mentioned above, you have a right to prevent the use of your personal information for direct marketing purposes.
If you think we have not dealt with a complaint to your satisfaction, you may send your complaint to the Information Commissioner for investigation. For more information on the Information Commissioner, and how to make a complaint, please visit their website at www.ico.gov.uk.